Wiki source code of Service Level Agreement Management
Version 1.1 by Pierre Dubois on 2011/04/06 17:18
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1.1 | 1 | SLA for Incident Managemenent is about measuring time with timers to check that processes are executed in due time. |
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| 3 | Service Level Agreement Management is directly implemented in the itil packages using a few entities and are using Business Calendars. | ||
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| 8 | == Getting Started == | ||
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| 10 | ; **[[Get the Platform - Installation>>Installation]]** | ||
| 11 | : Learn how to install the Platform on your machine. | ||
| 12 | \\ | ||
| 13 | ; **[[My First Requea App>>MyFirstApp]]** | ||
| 14 | : Create a simple application in a few clicks | ||
| 15 | \\ | ||
| 16 | |||
| 17 | == Create Apps on the Requea Platform == |